Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you instructions to generate your own shipping label (at the buyers expense). You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. For more information Click Here.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The DKOldies one year product warranty is the sole warranty provided by DKOldies with respect to the products sold by DKOldies, and DKOldies EXPRESSLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.ġ Year Warranty.
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DKOldies does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. If the sticker is tampered with, it will not void the warranty. Our systems include a holographic sticker for proof of purchase. This site and the materials and products on this site are provided with a one year warranty from date of order. The price adjustment will be in the form of store credit to your DK account. The DKOldies' price guarantee policy allows you to request a price adjustment within 30 days of the purchase date if you find a lower price on for an identical item.Pre-owned and opened new product may be returned for a refund of the purchase price, not including shipping, within 30 days of order date.New unopened product may be returned for a refund of the purchase price, not including shipping, within 90 days of order date.
If you receive any item that you are not satisfied with, you may return it for an easy exchange or store credit within 1 year.
Just email us or give us a call and we will help you resolve any issue.
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